NEED HELP? WE’VE GOT YOU COVERED
If you’re a customer and you need help with anything at all, here are four ways to reach us:
1. For the fastest reply, please send a text to (412) 593 – 5328.
Our support team is in-house and 100% U.S. based …and texting us will make sure you don’t fall through the cracks. Please make sure you include your name with you text.
2. Or you can call us at 724-719-2644. Our office hours are Monday through Friday from 9-5, Eastern time.
In the event you get voice mail, please be sure to leave your email address as well as your call-back number.
The reason why is because your customer record is tied to your email address and we’ll be able to look you up in the system before we call you back …and therefore save you time.
3. You can also email us at firstname.lastname@example.org.
4. Or you can “snail mail” us at:
We’re directly behind the drive through Starbucks.